Privacy Policy
BioZent Research ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of our customers ("you" or "User"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website biozentresearch.com (the "Site") and purchase our products.
1 Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
1.1 Personal Information Provided by You
1.2 Information Collected Automatically
2 How We Use Your Information
We use the information we collect for the following business purposes:
- Order Fulfillment: To process and deliver your orders, manage payments, and communicate with you regarding order status
- Verification & Security: To verify your identity and age (21+) and to screen orders for potential fraud or violation of our Terms of Sale
- Customer Support: To respond to your inquiries, provide technical support, and send Certificates of Analysis (CoAs) or Safety Data Sheets (SDS) upon request
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to subpoenas or government requests
- Marketing (Opt-In Only): If you have opted in, we may send you emails about new products, stock updates, or exclusive offers. You may unsubscribe at any time
3 Sharing of Your Information
We may share your information with the following categories of third parties solely for business purposes:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and shipping carriers (e.g., USPS, UPS, FedEx)
- Legal Obligations: We may disclose your information if required by law or in the good-faith belief that such action is necessary to: (a) comply with legal process; (b) protect and defend the rights or property of BioZent Research; or (c) protect the personal safety of users or the public
4 Data Security
We use administrative, technical, and physical security measures to help protect your personal information.
- SSL Encryption: All sensitive data (such as payment information) is transmitted via Secure Socket Layer (SSL) technology
- Access Control: Access to personal data is restricted to employees and service providers who need to know that information to process it for us
5 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.
- Essential Cookies: Necessary for the operation of the website (e.g., shopping cart functionality)
- Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
6 Age Restriction
The Site is not intended for individuals under the age of twenty-one (21). We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected personal information from an individual under age 21, we will delete that information immediately.
7 Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request copies of your personal data
- Correction: The right to request that we correct any information you believe is inaccurate
- Deletion: The right to request that we erase your personal data, under certain conditions (e.g., unless we are required to retain it for tax or legal compliance)
To exercise these rights, please contact us at the email provided below.
8 Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have questions about this Privacy Policy, please contact us at [email protected]